Terms of service

Terms of Service

Last Updated: 24 August 2026

Welcome to VR Shake. These Terms of Service govern your access to and use of the VR Shake website, including the purchase of products available through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using the website or placing an order.

1. About VR Shake

VR Shake is an online store offering products through its website.

Business Name: VR Shake
Fulfilment Address:
D-113, Ground Floor
Sector 5, Bawana Industrial Area
Delhi – 110039, India

Email: shakevr05@gmail.com
Phone: +91 9211579166

2. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to our website, systems or customer information.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, modify or distribute website content without permission.

  • Provide false, inaccurate or misleading information while placing an order.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on the website are accurate.

However, minor differences in product colour, appearance or packaging may occur due to screen settings, photography, manufacturing variations or packaging updates.

We reserve the right to:

  • Update product information.

  • Modify product specifications where necessary.

  • Correct pricing or listing errors.

  • Limit product availability or quantities.

  • Discontinue a product without prior notice.

4. Prices and Payments

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges or other applicable charges may be displayed separately during checkout where applicable.

We accept payment methods made available through our website, including applicable online payment options and Cash on Delivery (COD), where available.

An order will be processed after successful payment confirmation or, in the case of COD, after the order is accepted and verified.

5. Orders and Order Acceptance

Placing an order on our website constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS or other available communication method. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product availability issues.

  • Incorrect pricing or product information.

  • Payment or transaction issues.

  • Suspected fraudulent or unauthorized activity.

  • Incorrect or incomplete customer information.

  • Delivery restrictions.

  • Other circumstances requiring cancellation for legitimate business reasons.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Return & Refund Policy.

6. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This may include:

  • Full name.

  • Delivery address.

  • Phone number.

  • Email address.

  • Payment information where required.

  • Any other information necessary to process and deliver your order.

VR Shake is not responsible for delivery issues caused by incorrect, incomplete or outdated information provided by the customer.

7. Shipping and Delivery

Orders will be shipped to the delivery address provided during checkout.

Delivery timelines may vary depending on the destination, courier availability, weather conditions, public holidays, operational delays and other circumstances beyond our reasonable control.

For detailed information regarding shipping charges, estimated delivery timelines and other shipping-related matters, please refer to our Shipping Policy.

8. Returns, Refunds and Cancellations

Returns, refunds and order cancellations are subject to the conditions specified in our Return & Refund Policy.

Customers should review that policy before placing an order.

Where a return or refund is approved, the applicable process and timeline will be communicated to the customer.

9. Intellectual Property

All content available on the VR Shake website, including but not limited to:

  • Logos and brand names.

  • Product images.

  • Photographs.

  • Graphics.

  • Text.

  • Website design.

  • Product descriptions.

  • Videos.

  • Other visual and written materials.

is owned by or licensed to VR Shake, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics services, social media platforms and other service providers.

These third-party services may have their own terms, conditions and privacy policies. VR Shake is not responsible for the independent policies or practices of third-party service providers.

11. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free or completely secure.

Temporary interruptions may occur due to:

  • Maintenance.

  • Technical issues.

  • Server or hosting problems.

  • Internet or network failures.

  • Security incidents.

  • Circumstances beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, VR Shake shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, courier delays, technical failures or incorrect information provided by customers.

Nothing in these Terms is intended to exclude or limit any rights or protections available to consumers under applicable Indian law.

13. Changes to These Terms

VR Shake may update or modify these Terms of Service from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the applicable jurisdiction of the courts in India.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Phone: +91 9211579166
Email: shakevr05@gmail.com